Shipping
In Short Form:
At INICIO23, we offer free tracked shipping on orders . Your item will be posted within 48 hours of purchase, unless we have a stock shortage
Shipping Policy
1. Shipping Methods and Rates: We offer several shipping methods to accommodate your needs. Our standard shipping option typically takes 3-5 business days for delivery, while expedited shipping is available for faster delivery at an additional cost. Shipping rates vary based on the weight of the package, destination, and selected shipping method. You can view the shipping costs during the checkout process before finalizing your order.
2. Processing Time: Orders are typically processed and shipped within 1-2 business days of receiving payment, excluding weekends and holidays. However, during peak seasons or promotional periods, processing times may be slightly longer. We strive to fulfill orders promptly and keep you informed of any delays.
3. Shipping Destinations: We currently offer shipping within Australia. If your country is not listed during checkout, please contact our customer support team for assistance.
4. Tracking Information: Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the status of your delivery and estimate the arrival date. Please note that tracking information may take up to 24 hours to update after shipment.
5. International Shipping: N/A
6. Lost or Damaged Shipments: While we take every precaution to ensure that your order arrives safely and on time, we understand that unforeseen circumstances can occur during transit. If your shipment is lost or damaged, please contact us immediately so that we can assist you in filing a claim with the shipping carrier and arranging for a replacement or refund.
7. Returns and Exchanges: For information regarding returns and exchanges, please refer to our [ return policy]. We want you to be completely satisfied with your purchase, and we will do our best to accommodate any concerns or issues you may have with your order.
8. Contact Information: If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to contact our customer support team at info@inicio23.online . We're here to help!
9. Policy Updates: We reserve the right to update or modify our shipping policy at any time without prior notice. Please review this page periodically for any changes or revisions.